Frequently Asked Questions
Everything you need to know about professional camera gear and accessories.
What is the weight capacity of a Spider Holster?
Our professional holster systems are designed to safely carry pro-level DSLR and mirrorless setups weighing up to 5 lbs (2.25 kg) or more per side, depending on the specific model and belt configuration.
Do you offer international shipping?
Yes, we ship our products globally. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Are Spider Holster plates compatible with my tripod?
Most of our plates feature built-in 1/4"-20 threads and are compatible with Arca-Swiss style tripod heads, allowing you to move seamlessly from holster to tripod without swapping plates.
What is your return policy?
We offer a 30-day return policy for items in original, unused condition. If you are not satisfied with your purchase, please contact our support team to initiate a return authorization.
Does the holster system come with a warranty?
Yes, all Spider Holster products come with a limited one-year warranty against manufacturing defects in materials and workmanship under normal use.
How do I ensure my camera is securely locked in?
Our holsters feature a two-position lock. In the lower position, the camera is locked into the holster for maximum security. In the upper position, the lock is disengaged for quick-draw access during active shooting.